Delivery
Delivery of our products is made anywhere in the world. Checkout our website, you can round the clock. After placing your order online or by phone, our staff will update you with the time, day and shipping address.
Delivery of our courier service performed in Kharkov, to the door of your home or office. Delivery is from 10.00 to 18.00 Monday to Friday. Delivery in 1-3 days of placing your order.If you place your order during the day, starting at 9:00, we'll call you the same day, if you order after 20:00, we'll call you the next day before 12:00.Most orders made will be delivered to you within two days after ordering. Delivery to some localities period may be up to 5 days.
It is also possible delivery courier company "Nova Poshta". In this case, the payment and delivery of insurance provided by the carrier according to the tariffs of the Company and upon receipt of the goods.Also possible delivery of the item you ordered "Ukrposhta" and pickup. Pickup you can make of our stores whose addresses are represented on the page "Contacts"
Payment
When paying by credit card Order "Privat" dispatch occurs immediately after receiving it. Report your payment to our consultant, you significantly accelerate the despatch of your order.
In the case of payment by bank transfer to an individual must provide an identity document courier. Legal entity will require a power of attorney to receive the goods and the identity of the recipient specified in the warrant.Payment is made according to the chosen fare carrier.All our products are packed in cardboard boxes, which are securely sealed with tape control.Another level of safety airbag provides protection film.
Upon receipt of a product, please carefully consider the box and check for any visible damage.Remember that claims on appearance of the delivered goods you can produce only when sending a parcel courier,as per the applicable standards legislation - Article of the Law of Ukraine "On Protection of Consumer Rights" from 15.05.1991, № 1023-XII,Application number 3, as well as CMU "On the implementation of certain provisions of the Law of Ukraine" On Protection of Consumer Rights "from 19.03.1994, № 172,-perfumes and cosmetics good quality can not be returned or exchanged. In case of missing or damaged goods, as well as fault detection, please refer to our consultant.